At Gavica, we aim to deliver your order quickly and securely. Please review our shipping terms below for full details.

Order Processing Time:

• Order Cut-off Time: 2:00 PM (CST). Orders placed after this time will be processed the following business day.

• Processing Window: Orders are prepared, packed, and shipped within 1–2 business days (excluding weekends and holidays).

• We carefully inspect and securely package all items before shipment.

Shipping Options:

• Standard Shipping: Delivered within 5–7 business days at no additional charge.

• Expedited Shipping: Delivered within 3–5 business days for a flat fee of $6.99 USD.

• Shipping times are estimates and may vary depending on carrier and location.

Order Tracking:

• Once your order ships, you will receive a confirmation email with tracking information.

• Tracking allows you to monitor your shipment and view estimated delivery dates.

Peak Season Delays:

• During high-demand periods such as holidays, sales, or promotional events, delivery times may be slightly longer.

• We appreciate your patience as we work to fulfill all orders promptly.

Shipping Restrictions:

• We currently ship within the United States only. (International shipping is not available at this time.)

• We cannot deliver to PO Boxes, APO/FPO addresses, or multiple addresses in a single order.

• Some remote locations may have extended delivery times.

Taxes, Duties & Fees:

• All applicable sales tax is calculated at checkout.

• Since we only ship domestically, no additional customs duties apply.

• Shipping fees are non-refundable except in cases of defective or incorrect items.

Failed Delivery & Address Issues:

• Customers are responsible for providing a correct and complete shipping address.

• If a package is returned to us due to an incorrect address or failed delivery attempt, reshipping fees may apply.

• Lost or stolen packages after carrier delivery confirmation are not the responsibility of Gavica.

Customer Support:

Your satisfaction is important to us. If you experience any shipping issues or delays, please contact our team:

• Email: support@gavica.store

• Hours: Monday to Saturday, 9:00 AM – 5:00 PM (CST)

• Address: 11445 Dallas Pkwy #238, Frisco, TX 75033, United States

We’ll assist you promptly with any concerns.